In Octopus Concierge we provide tailored made Concierge training and devepopment services.

We will share with you the knowledge and experience necessary to be able to

successfully participate and effectively organize a Concierge department.

In addition, if you are aiming for an administrative position in a hotel, this book will

help you in this direction.

Together we will discover the operation of the Concierge department and how this

adds special weight to the reputation of a hotel. We will understand the elements of

character that we need to develop in order to be able to effectively manage the

needs of our valuable guests.

We will study the procedures of the department in depth and how we can succeed

to create experiences, for our guests, to have in their luggage after their stay with us,

that will be remembered forever